Frequently Asked Questions about ToucanEd
What kind of business is ToucanEd?
ToucanEd is a woman-owned publishing company founded in 1995 by Kathleen Middleton, MS, CHES, with a commitment to providing health communication and education materials to diverse audiences of all ages. School, community, and employee health and safety remain the company's passion. Currently we are focusing on emergency training and preparation and the development of new educational products and trainings to meet this important need.
We offer a wide range of products including curricula, pamphlets, training guides, CDs, and videos. We also offer custom publishing, training, and consultation services.
Where is ToucanEd located?
The ToucanEd offices are located in sunny Santa Cruz, California, along the Monterey Bay. We are about 45 minutes from the San Jose International Airport, an hour and 15 minutes south of San Francisco, and 45 minutes north of Monterey. We always welcome you in our offices.
ToucanEd’s office is located at
1280 17th Ave., Ste. 102
Santa Cruz, CA 95062
See driving directions San Jose International Airport (SJC), to ToucanEd’s office.
See driving directions from downtown Watsonville, CA to ToucanEd’s office.
What hours are you open?
Our regular business hours are 8:30 a.m. to 5:00 p.m. Pacific Time. (But don’t be surprised to find us here at other times as well!)
Do you have a toll-free number to call if I want to speak with someone in the office?
Call toll-free 1 (888) 386-8226 during regular business hours. At other times, leave a message and we’ll be sure to get back to you as soon as possible.
How can I place an order? by mail? by telephone? by fax?
By all these methods and more. See Place Order for complete details on how to order, including methods of payment and information about shipping and handling. See Contact for other company business.
What kind of training do you offer?
ToucanEd offers training services in all of our markets. We can customize trainings to meet the specific needs of any professional, including educators, nonprofit or public employees, or corporations. Our past trainings have included academic topics such as performance assessment and how to use Epi Info. Presently we are organizing trainings of our own proprietary Pandemic Flu Awareness Course and associated TOT. Give us a call if you would like to talk about your training needs.
How do I have custom materials created for my organization?
We can help you conceptualize, research, write, and design materials to meet your specific program needs. See Custom Publishing to find out how.
What is CCSSO? What is the SCASS assessment project?
This is a project of the Council of Chief State School Officers (CCSSO) State Collaborative on Assessment and Student Standards (SCASS). The project is designed to assist member states in developing a variety of innovative materials for use in assessing student performance in health education, known as the Health Education Assessment Program (HEAP). For more information, including a list of member states and information about assessment products, trainings, and services, see HEAP.
How can I receive information about ToucanEd’s new products?
Check our website often! You can also sign up to receive our e-mail updates by sending an e-mail to
and asking to be added to our mailing list.
How can I meet the ToucanEd team face to face?
You can visit our booth at one of the numerous conferences we attend, or visit our offices on California's Central Coast. For a list of conferences and dates, visit ToucanEd Training Calendar. For contact information and directions to our office, see ToucanEd Contact Information.
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